What personal data we collect and why we collect it

Our privacy policy is simple: your data is none of our business. We make money by selling software, not by mining your personal information.

All our apps keep your personal data on your machine. Our contact management apps will access your contact data but will not send it anywhere. We have no access to your personal data.

Purchase

When visitors leave comments on the sitWe do not directly sell software, our apps are sold by Apple. The App Store order process is conducted by Apple. Apple is the Merchant of Record. Apple provides customer service inquiries and handles returns. Apple’s privacy policy.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Support or Feedback

When we handle requests for support from a user, we collect the email address and other information provided voluntarily by the user. This information is collected solely to help resolve the problem that generated the support request. We maintain support emails indefinitely in order to have a context of previous interactions that could help us respond more quickly to future questions and also to identify general trends in support requests, which can help us identify and solve problems with our products. If you wish to remove the support emails you have sent, please contact us via our support page.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

App Usage Analytics

Our apps do not track an individual user’s behavior. We also cannot receive information from your device’s displays, cameras, or microphones. All our apps avoid collecting any data and do not send out any private information.

Crash Logs

If one of our apps crashes while you are using it, data about the crash could be collected and sent to us to help identify the cause of the crash so that we can try to fix it in a future update. A crash log contains information about the state of the app, operating system, and device at the time of the crash. Nothing in the crash log can be used to personally identify you, and crash logs do not contain any personal data.

WordPress and Jetpack

Our website site uses the WordPress platform and the services of WordPress.com and Jetpack. Please visit their sites to learn more about WordPress, WordPress.com and Jetpack Privacy Policy.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have left comments on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

European Union citizens’ rights under the General Data Protection Regulation (GDPR)

The European Union’s General Data Protection Regulation (GDPR) protects European Union data subjects’ fundamental right to privacy and the protection of personal data. European Union citizens can exercise their rights under the general data protection regulation, such as access and cancellation rights, by contacting us with their request. You can send the request simply by contacting us via our support page.

Changes to this policy

Our privacy policies may change or be changed for clarity and completeness over time. The updated information will always be available from this page. If you have any questions or concerns about our Privacy Policy or data processing, please contact us  via our support page.